Appointment Changes , Cancellation & Refund Policy

Appointment Changes, Cancellations and Refunds


By booking an appointment with Body Measure you agree to our cancellation policy 

  1. Services are not transferable to other individuals unless specifically stated in writing.
  2. Appointment changes and cancellations are available up to 24 hours before your appointment, this must be sent by email to 
  3. If you are a no-show for your appointment your credit will be lost without refund.
  4. All credits are valid for 36 months upon purchase.
  5. Refunds will be provided where required under the Australian Consumer Law.

If you have any questions, please contact us on (02) 9460 8502-Crows Nest or (02) 9170 0854-North Sydney during business hours or email us at